Effective Date: [DATE]
Please read these Terms of Service ("Terms") carefully. This agreement is between you and [LEGAL ENTITY NAME] ("Unumo," "we," "us," or "our") and governs your access to and use of the Unumo platform, website, applications, and related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
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You must be at least eighteen (18) years old to create an account and use the Services. By registering, you confirm that you are at least 18 years of age and are fully able to enter into and comply with these Terms.
Your access may be terminated without notice if we determine that you are under the required age or otherwise ineligible.
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2.1 You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
2.2 You may not share your account or login credentials with any other person.
2.3 You must promptly update your account information if it changes.
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3.1 Unumo provides a real-time AI-powered voice translation platform. The Services enable a registered user (the "Host") to create translation sessions ("Rooms") and invite participants ("Guests") to join via a shared link.
3.2 In a Room, speech is processed by third-party AI models to produce real-time translation into each participant's chosen language. During the session, each participant's Unumo application displays a live text log of the session in that participant's language (the "Session Log").
3.3 The Services are provided "as is." AI-generated translations and Session Logs are machine-produced and may contain errors, omissions, or inaccuracies. Session Logs do not constitute a verbatim or verified record of what was said.
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4.1 Session-Scoped by Design. While a Room is active, the Session Log is processed in the working memory of Unumo's servers, encrypted with a session key held only by the Room's participants, for the sole purposes of delivering it to participants during the session and sending requested transcripts. Session content is never written to persistent storage. When a Room ends, the encrypted Session Log is retained for a short grace period (currently up to two hours) solely so that participants may still request their transcripts, and is then permanently deleted. After this period, no session content exists on Unumo's systems, and Unumo cannot retrieve, reproduce, or disclose the content of any past session. At no point can Unumo read the stored Session Log without a session key provided by a participant.
Each participant's transcript covers only the periods of that participant's own presence in the Room. Content exchanged before a participant joined, or after they finished their participation, is not included in their transcript.
4.2 Audio. Audio is streamed to third-party AI services solely for real-time translation and is processed transiently. Neither Unumo nor, per our contractual agreements, our AI service providers retain audio data.
4.3 Video. Where video is supported, it is transmitted between participants in real time and is not recorded or stored by Unumo.
4.4 Participant Transcripts. A participant may request delivery of their transcript to an email address they provide, either in advance (when joining) or upon finishing their participation (see Section 5). Once delivered, the transcript resides in the participant's mailbox and on their devices, outside Unumo's systems and control. Each participant is solely responsible for their use, storage, and distribution of delivered transcripts, and for compliance with any laws applicable to such use.
4.5 No AI Training. Unumo does not use any audio, video, or Session Log content to train Unumo's or any third party's artificial intelligence or machine learning models.
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5.1 On Request Only. A participant may request delivery of their transcript by providing an email address, either optionally when joining a Room or when finishing their participation. Registered users may enable automatic delivery to their account email; this setting is disabled by default. Unumo does not send transcripts to anyone who has not requested them.
5.2 Deletion After Delivery. An email address provided by a Guest is used solely to deliver that Guest's transcript and is deleted together with the Session Log when the Room ends. Unumo retains only a technical record that a delivery occurred (timestamp and session identifier), without content and without the Guest's email address.
5.3 Limited Recovery Window. After a Room ends, transcripts may still be requested during a short grace period (currently up to two hours), after which the Session Log is permanently deleted and no transcript can be produced. Unumo is not responsible for transcripts not received due to an invalid email address or a participant's failure to request delivery within this window.
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6.1 Host's Obligation. You are responsible for compliance with all laws governing the processing of speech and the making of records of conversations in your jurisdiction and the jurisdictions of your participants. As a Host, you are solely responsible for informing all participants that machine translation is active and obtaining any consent required by applicable law before or upon starting a Room.
6.2 In-Session Notice. When a Guest opens a Room link, Unumo displays a notice stating that machine speech translation is active, that translation is AI-generated and may contain inaccuracies, and that Unumo does not store session content on its servers. By entering the Room after this notice, the Guest acknowledges it. A Guest who does not wish to proceed may decline to enter.
6.3 Participant Devices. You acknowledge that any participant can see and hear session content on their own device and may export or otherwise retain it, just as any participant in a conversation may take notes. Unumo has no control over, and no responsibility for, what participants do with content on their own devices.
6.4 Indemnification for Consent Failures. You agree to indemnify and hold Unumo harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your failure to obtain any required consent from participants, or from your or any participant's use or distribution of exported session content in violation of any person's rights or applicable law. A material breach of this Section 6 constitutes a material breach of these Terms.
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You agree that you will not:
(a) use the Services in violation of any applicable law or regulation;
(b) use the Services to process, translate, or transcribe content that is illegal, defamatory, threatening, harassing, or that infringes the rights of others;
(c) attempt to reverse engineer, decompile, or disassemble the Services or any underlying technology;
(d) interfere with or disrupt the Services, servers, or networks connected to the Services;
(e) use the Services to build a competing product or service;
(f) share, resell, or sublicense access to the Services without Unumo's prior written consent;
(g) use the Services for any purpose requiring fail-safe performance or in hazardous environments.
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8.1 Prepaid Balance. The Services operate on a prepaid balance model. You must maintain a sufficient balance to use paid features. All top-ups are processed through approved payment providers.
8.2 Non-Refundable. Prepaid balances are non-refundable except as required by applicable law.
8.3 Pricing Changes. Unumo may change pricing at any time with at least thirty (30) days' notice. Continued use of the Services after the effective date constitutes acceptance of the new pricing.
8.4 Taxes. All prices are exclusive of applicable taxes. You are responsible for any taxes associated with your use of the Services.
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9.1 The Services, including all software, technology, designs, and documentation, are the exclusive property of Unumo. These Terms do not grant you any ownership rights in the Services.
9.2 You retain ownership of content you create through your use of the Services, subject to the limited licenses necessary for Unumo to provide the Services.
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Your use of the Services is subject to our Privacy Policy, available at https://unumo.ai/privacy. The Privacy Policy describes how we collect, use, and share personal data in connection with the Services.
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THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." UNUMO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
UNUMO DOES NOT WARRANT THAT (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) ANY TRANSLATION OR SESSION LOG WILL BE ACCURATE, COMPLETE, OR RELIABLE; OR (C) THE SERVICES WILL MEET YOUR REQUIREMENTS.
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNUMO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING ANY LOSS OF SESSION CONTENT NOT EXPORTED OR DELIVERED BEFORE LEAVING A ROOM.
UNUMO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO UNUMO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
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You agree to indemnify, defend, and hold harmless Unumo and its officers, directors, employees, and agents from any third-party claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:
(a) your use of the Services;
(b) your violation of these Terms or any applicable law;
(c) your failure to obtain required consents from participants (Section 6);
(d) your or any participant's use, storage, or distribution of exported session content;
(e) any content you create, transmit, or make available through the Services.
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14.1 These Terms are effective until terminated by either party.
14.2 You may terminate your account at any time by contacting us at [SUPPORT EMAIL].
14.3 Unumo may suspend or terminate your access to the Services at any time upon notice to you, and immediately without prior notice in the event of a material breach of these Terms.
14.4 Upon termination, your right to use the Services ceases immediately. Account data is deleted in accordance with the Privacy Policy. Session content is not stored and therefore requires no deletion.
14.5 Sections that by their nature should survive termination (including Sections 4.4, 6.4, 9, 11, 12, and 13) shall survive.
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15.1 These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles.
15.2 Any dispute arising out of or related to these Terms shall be resolved exclusively in the competent courts of [CITY], Israel.
15.3 If you are a consumer residing in the European Union, nothing in these Terms deprives you of the protection afforded by mandatory provisions of the law of your country of residence.
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Unumo may modify these Terms at any time. We will post the updated Terms on our website and update the "Effective Date" above. If we make material changes, we will notify you by email or through the Services. Continued use of the Services after the effective date of any modification constitutes your acceptance of the modified Terms.
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17.1 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Unumo regarding the Services.
17.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
17.3 Waiver. Unumo's failure to enforce any right or provision shall not constitute a waiver of it.
17.4 Assignment. You may not assign your rights or obligations under these Terms without Unumo's prior written consent. Unumo may assign its rights and obligations without restriction.
17.5 No Agency. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and Unumo.
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[LEGAL ENTITY NAME] Email: [CONTACT EMAIL] Address: [ADDRESS] Website: https://unumo.ai